| If you own an iPod, more than likely you have enjoyed | | | | to go into the disk mode. First of all you need to |
| the many hours of music listened to on this great piece | | | | connect your iPod to a power adaptor and plug it in to |
| of technology. However, you may lose the enjoyment | | | | start resetting an iPod with a scroll or touch wheel. |
| if the sad face appears on your iPod. It might be easy | | | | Then you will want to take the hold switch and turn it |
| to panic, but before you do and go out a buy a new | | | | on and then off. After that press the play button and |
| one, there are a few things that you can do to | | | | the menu button for a few seconds until you can see |
| hopefully get rid of the sad face on your iPod. | | | | the Apple log. You can repeat this if it doesn't work |
| Usually the sad face will come up on your iPod if there | | | | the first time. |
| is a problem with retrieving data. There can be a | | | | If you have an iPod that has a click wheel you will |
| variety of things that will cause this to happen. If you | | | | have to do things a bit differently. First of all you will |
| drop your iPod, this may cause a problem that results | | | | want to turn the hold switch on and then off. Then you |
| in the sad face. If you have a sad face, and try to | | | | will press the menu and select button for a few |
| hook your iPod into your computer and nothing comes | | | | seconds until the Apple log appears so you can see it |
| up, then more than likely you will have to restore the | | | | on the screen. If this does not work and you are still |
| iPod. | | | | having a problem, then put the iPod on something that |
| Before you restore your iPod there are some things | | | | is flat, then press the select button and be sure not to |
| you can try first. You need to make sure that you | | | | touch the click wheel while doing so. |
| computer supports your iPod and be sure that you | | | | If you do have to totally restore your iPod remember |
| have updated to the current software that is needed. | | | | that you will lose everything that was on the iPod |
| If you do not have the newest software for your iPod, | | | | before. You should always make sure that you |
| try downloading it online and then trying out your iPod | | | | backup the files you have on the iPod. If none of the |
| with your computer again. If you are using an older | | | | troubleshooting tips help you out, you may have to |
| Mac computer, then you can use an iPod dock | | | | take it to someone who can service it. If you have to |
| connector to get your iPod connected into your | | | | do this check your warranty to see if your iPod is still |
| computer. Once you get the iPod symbol to come up | | | | covered. If you still have coverage you may be able to |
| on your computer you should be able to restore it. | | | | get a new one for free. |
| There are a few ways that will help you get your iPod | | | | |