How to Compete with Free: Debunking the DRM Myth

The media is abuzz with reports of illegal music andbeing distributed by using file sharing networks. Since
movie downloading, peer-to-peer file sharing and themany of the latest file sharing technologies are "open
related ongoing legal and legislative battles being playedsource" applications, such as Bittorrent, that are owned
out in our courts and in Congress. Most of theseby no one and available to anyone, the tactic of
discussions perpetuate a myth that existing, orlitigating against companies that operate P2P networks
soon-to-be-developed, digital rights managementis becoming pointless. Technical measures for
(DRM) technologies are the key to solving thethwarting file-sharing have been attempted, but
entertainment industry's piracy woes. As support forcountermeasures are created almost as fast. The
this notion, many cite Apple's successful iTunes musicinescapable fact is that, short of a complete
download service. The conventional wisdom is thatgovernment-enforced lock-down of the Internet,
since Apple uses DRM and Apple is successful, thenentertainment businesses will increasingly have to face
technical copy protection mechanisms must havethe challenge of competing with free.In the real world, a
been instrumental in Apple's success. The truth is thatsignificant number of microwave oven clocks blink
Apple's DRM technology, called FairPlay, was indeed12:00 for years on end because consumers are either
instrumental in Apple's success, but not because itunable to learn how to set the time, or they are just
prevents digital piracy.For preventing piracy, FairPlay isunwilling to bother. Yet some in the entertainment
not only totally ineffective, it was implemented thatindustry continue to flirt with a fantasy that consumers
way on purpose. Once you purchase a song viawill not only tolerate, but also pay for, DRM-based
iTunes, you are allowed to burn it to a CD. Once yousolutions that are terrible for preventing piracy, but that
burn it, the song is completely beyond the control ofare pretty good at inconveniencing the very
iTunes. You can rip the song off the CD by usingconsumers upon whom commercial success depends.
perfectly legal software, such as the Windows mediaThis notion that DRM can protect rights holders and
player; post the music on a file share; re-encode it inhelp them to compete with free is perpetuated by the
MP3 format; or make a million copies of the CD andpurveyors of multiple incompatible DRM solutions.
give them away in Times Square. FairPlay doesThese vendors find an eager audience with some
nothing to prevent people from doing those things. So,executives who are so desperate to insulate their
since the notion that FairPlay prevents piracy crumblesbusiness models from change that they are willing to
in the face of logical analysis, why did Apple bother tobelieve that the DRM snake oil will protect existing
create it?There are two very logical justifications forrevenue streams.Apple's iTunes has demonstrated
FairPlay. One has nothing to do with the effectivenessthat you can indeed compete with free. But as this
of DRM and everything to do with marketing. That is,document has shown, the effectiveness of Apple's
having a DRM illusion made it much easier for Apple toDRM in thwarting illegal copying played no part in that
convince record labels to distribute their music throughsuccess. It is important to note, however, that Apple
iTunes. Another reason for FairPlay's existence hascould not be successful with iTunes solely by creating
nothing to do with protecting rights holders from piracytechnical and legal barriers, or by promoting its DRM to
and everything to do with protecting Apple fromrights holders as an elixir to piracy. The other half of
competition. The iTunes service and Apple's iPodthe iTunes formula for success is completely
player were designed to work together and thedependent on peoples' behavior: if consumers did not
proprietary FairPlay technology helps to excluderecognize value in iTunes, they would simply not use it.
interlopers. Any iTunes or iPod clone-maker wouldMoreover, virtually every song legitimatly purchased
have to reverse engineer FairPlay, making the task ofthrough iTunes can be acquired fairly easily for free
creating clones all the more difficult and giving Applevia illegal means. Apple's iTunes service, in combination
both technical and legal counterattack options. Forwith the iPod player, offers consumers a complete and
example, when RealNetworks introduced Harmony, aintegrated solution that is easy to use, flexible (e.g. you
technology that makes the RealPlayer Music Storecan burn songs to CD) and stylish. Apple is attractive
compatible with iPods, Apple responded with a threatto consumers, not because Fairplay DRM is restrictive,
that future Apple software updates would likely breakbut in large part because it is not.Pundits and vendors
the compatibility and even went so far as to questionare doing a profound disservice to the entertainment
the legality or Real's action under the Digital Millenniumindustry by perpetuating the DRM myth and holding up
Copyright Act (DMCA), which makes circumventingiTunes as an example. With iTunes, Apple has not
copy protection illegal. This case clearly demonstratesdemonstrated the value of DRM to either consumers
that Apple intends to use FairPlay to protect its ownor rights holders. Apple has shown, however, that you
commercial interests, which have nothing to do withcan successfully compete with free, and get
preventing piracy.Although hackers have compromisedconsumers to open their wallets, if you can offer them
FairPlay, digital content pirates do not have to; they canconvenience and value. The entertainment industry
simply take advantage of a gaping, built-in hole. Butshould take heed from the real iTunes example: give
even if we ignore all past experience with copyconsumers a great offering at a reasonable price, and
protection and assume that FairPlay could be madeyou just might eliminate the incentive to acquire works
foolproof, it would still provide little or no protection toillegally and make digital piracy obsolete.Jim Flynn is the
rights holders from piracy. Copies of digital content areCEO of EZTakes, Inc., a service that provides movie
exact copies. They do not degrade no matter howdownloads. EZTakes is the first offering of its kind that
many times you duplicate them. Consequently, evenenables consumers to download movies to DVDs that
just one in-the-clear copy of a digital work can bewill play on almost any DVD player. Jim can be
perfectly duplicated millions and millions of times whilereached at (413) 529-0870.