| The rise of the smartphone culture in the mobile phone | | | | handset will dissuade them from purchasing another in |
| market has brought about a significant demand for | | | | the future. As well as the visual appeal of a mobile, |
| touchscreen handsets. A recent survey conducted by | | | | consumers still appear to prefer an easy-to-use |
| Canalys of over 3,000 mobile phone users across | | | | interface and this is why the transition has not been a |
| France, Germany and the United Kingdom revealed | | | | complete success as yet. |
| that 38% of consumers now look for finger-based | | | | Canalys Vice President, Mike Welch admits: "We are |
| touchscreens and a further 17% keen on stylus-based | | | | at a critical time in the mobile industry. |
| touchscreens. | | | | "The user awareness and interest is clearly there, and |
| With well over half of the mobile phone users | | | | the opportunity to drive a mass change in user |
| surveyed preferring touchscreen mobile devices it | | | | interaction, and hence device capabilities and the |
| gives a considerable advantage towards smartphone | | | | opening up of new application and service revenue |
| manufacturers. It would appear that owners of HTC | | | | streams, is tantalisingly close. But only if users continue |
| and Apple smartphones are the happiest with their | | | | to embrace these new UIs once they have tried |
| current handsets. This is partly driven by the marketing | | | | them." |
| of these particular products, but there is no denying | | | | There is considerable competition between |
| that the likes of the iPhone, and HTC Magic and HTC | | | | smartphone manufacturers in the fourth quarter of |
| Hero have contributed to breaking new ground. | | | | 2009. The Palm Pre has hit the shelves and has |
| On the other hand there remains a section of users | | | | already been dubbed a potential 'iPhone killer'. |
| who are struggling to adapt to the latest handset | | | | Meanwhile, further HTC mobile handsets are being |
| enhancements. There is an underlying fear that a poor | | | | marketed and heavily advertised in the build-up to |
| user experience with one particular touchscreen | | | | Christmas rush. |