Why Smartphone Users Should Use Wi-Fi Hotspots

One of the most important developments inlocations, smartphone users can often maintain access
smartphone evolution is the growing support for bothto data services using nearby Wi-Fi hotspots. And
wide area 3G cellular networks and local Wi-FiWi-Fi helps users reduce their download volumes and
hotspots. This provides tremendous flexibility to users,provides high-performance connections if they should
and potentially significant cost savings to the enterprise.exceed their monthly limits.
There are five cost-saving reasons why enterprises5. Wi-Fi gives smartphone users in-flight access. A
should take a serious look at promoting the use ofnumber of airlines offer in-flight Wi-Fi, enabling business
Wi-Fi on smartphones:travelers to make productive use of their time aloft
1. Wi-Fi can offload 3G data use. Picking up the tab for-updating their personal calendars, attending WebEx
users' 3G cellular plans can be a significant expense.meetings, checking email, and staying in touch via
Using Wi-Fi when it's available - especially with theinstant messaging. This is an important capability for
explosive growth of free Wi-Fi - can offloadsmartphone users, particularly in the U.S. where FCC
megabytes from users' 3G plans, reducing the costsregulations prohibit in-flight cellular network use.
to the enterprise while supporting users on theirSmartphones have become indispensible for mobile
preferred mobility platform.workers, whether running from one meeting to another
2. Wi-Fi can eliminate exorbitant 3G internationalor needing to travel in order to meet customers,
roaming fees. International travelers who use theirpartners or colleagues. At times, an employee may
smartphones abroad can easily rack up hundreds andchoose to only carry a smartphone, relying on
even thousands of dollars in 3G network roaming feesconnectivity to stay in touch and up-to-date.
on a single business trip. These fees can run as muchEnterprises often invest in mobility management
as $10 per megabyte. Wi-Fi support in the smartphonesolutions that provide access to multiple services in
lets users access the Internet and enterprise networkhotspot locations all over the world. A service that's
services much more affordably.easy for the user to switch between WiFi and 3G
3. Wi-Fi access can improve application performance.connections, along with links to an online hotspot finder
The bandwidth available on a network accessshowing available connections, can improve employee
connection can significantly affect applicationproductivity and connection time. Simple and seamless
performance, particularly with those involving voice andaccess to connections will also reduce helpdesk calls.
video. In addition, high latency can destroy usability inAnd because mobile workers often carry a laptop
voice and video applications, causing frustration andalong with a smartphone, connection complexity
costly mistakes. Wi-Fi delivers higher throughput andincreases depending on the variety of devices allowed
lower latency than 3G. In addition, with certain 3G plans,by the enterprise.
bandwidth decreases as users exceed predefined3G connections are not always available or
monthly download limits.sometimes run slow. Wi-Fi access can provide a
4. Wi-Fi often provides coverage where 3G doesn't.combination of performance and economy, and
When 3G signals are weak or unavailable in someultimately saves money for the enterprise.